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Frequently Asked Questions
Homecare Services

We offer home nursing, dementia care, travel nursing, hospital aides, and more.

Yes, we’ll respect gender preference where possible.

As soon as the assessment is completed, agreement signed, and payment received. This can take few minutes to days all dependent of what the clients wants.

Yes a caregiver can be changed within 48 to 72 hours once a request to changes comes through with a good reason.

Yes you can request a care package for both parents or add someone later, the first client is the primary client while all others added under same package will be the secondary client. Not that this may not affect price reduction but may attract discounts.

At least once or twice a month.

Payments & Wallet

Via wallet funding, bank transfer, card payment, or pay-on-delivery (for products).

Refunds are available within 15 days of service start, minus serviced days.

Dementia Support

Yes, we follow WHO guidelines and offer specialized dementia care.

Service Hours

Yes, 24/7 care is available with proper scheduling. However, our offices are closed during the weekends

Blue Torch Home Care Limited provides 24-hour nursing, dementia care, and professional home healthcare services across Nigeria in the comfort of your home.

Helpful Links
Contact

+2347081801480

info@bthomecare.com

Suite CC 12, Apo Sparklight Mall, Opp. Living Faith Church Area 3, Durumi, Abuja

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